All Systems Operational
ShipStation Operational
Order Managment API Operational
Marketplace Integrations Operational
Carrier Integrations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 21, 2019

No incidents reported today.

Feb 20, 2019

No incidents reported.

Feb 19, 2019

No incidents reported.

Feb 18, 2019

No incidents reported.

Feb 17, 2019

No incidents reported.

Feb 16, 2019

No incidents reported.

Feb 15, 2019
Resolved - We have resolved the issue impacting rate generation and batch label processing.
Feb 15, 16:38 CST
Identified - We have identified what we believe to be the issue and are implementing a fix for the issue.
Feb 14, 16:26 CST
Investigating - We are currently investigating issues being reported where getting rates and processing labels may take an abnormally long time.
Feb 14, 11:45 CST
Feb 13, 2019
Resolved - We have corrected the issue with the PayPal authentication. Affected users will need to complete a full reconfiguration of the PayPal connection within ShipStation and follow the updated prompts as indicated. For any support with this process feel free to open a Support Ticket.
Feb 13, 16:28 CST
Update - We expect to have a fix implemented for the PayPal authentication issues by end of day today.
Feb 13, 11:42 CST
Identified - We have identified the cause of the issue and are working to implement a solution
Feb 12, 15:37 CST
Investigating - We have reached out to Paypal and are engaging them to help identify and develop a resolution for this issue.
Feb 11, 15:45 CST
Feb 10, 2019
Resolved - Performance issues have been resolved. Systems are returning to normal working status.
Feb 10, 20:48 CST
Update - We are continuing to investigate this issue.
Feb 10, 20:27 CST
Investigating - We are currently investigating issues which may be causing slowness when trying to login to the application and perform actions within the app.
Feb 10, 19:55 CST
Feb 9, 2019

No incidents reported.

Feb 8, 2019

No incidents reported.

Feb 7, 2019

No incidents reported.