USPS Tracking Error - Counterfeit Postage
Incident Report for ShipStation
Resolved
On January 12, 2024, the United States Postal Service identified a subset of shipments incorrectly flagged as unpaid. The USPS tracking pages for these shipments displayed a message saying that the packages were identified as fraudulent and could be seized.

The USPS has undertaken efforts to remove this messaging from tracking pages and to release incorrectly flagged packages for delivery. Any incorrect messages remaining on tracking pages will be removed in the coming days.
Posted Jan 19, 2024 - 15:09 CST
Identified
USPS is actively investigating the issue surrounding tracking not being displayed due to the package being counterfeit. Our team has confirmed that these labels are valid and can be used to ship normally. We appreciate your patience as we continue to work to resolve the underlying issue.
Posted Jan 12, 2024 - 17:26 CST
This incident affected: Carriers (Stamps.com).
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