Update - Effective from 27 November 2024, many postal carriers (USPS, Australia Post, Royal Mail, etc.) will not accept mail or packages for delivery to Canada for any mail class due to the ongoing Canadian Union of Postal Workers strike. Shipments in route may also be impacted.
In order to continue shipping to Canada, please use alternate carriers such as GlobalPost, UPS, Fedex, or DHL Express.
More detailed information is available at the carrier websites below:
Update - We are continuing to monitor.
Nov 27, 2024 - 17:32 CST
Monitoring - Effective November 29, 2024, the Postal Service™ will temporarily suspend international mail acceptance to Canada due to the foreign postal operator indicating that they are unable to process or deliver international mail or services because of the ongoing national strike by the Canadian Union of Postal Workers. Customers are asked to refrain from mailing items addressed to the following country, until further notice: Canada
This service disruption affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS), International Priority Airmail® (IPA), International Surface Air Lift® (ISAL), Commercial ePacket® (CeP), and M-Bag® items.
Nov 15, 2024 - 13:11 CST
ShipStation
Operational
90 days ago
99.65
% uptime
Today
Order Managment API
Operational
Marketplace Integrations
Operational
Carrier Integrations
Operational
Support Services
Operational
90 days ago
100.0
% uptime
Today
Chat Support
Operational
Phone Support
Operational
90 days ago
100.0
% uptime
Today
Carriers
Degraded Performance
90 days ago
99.99
% uptime
Today
Stamps.com
Operational
90 days ago
100.0
% uptime
Today
FedEx
Operational
90 days ago
100.0
% uptime
Today
UPS
Operational
90 days ago
100.0
% uptime
Today
DHL Express
Operational
90 days ago
100.0
% uptime
Today
DHL eCommerce
?
Operational
90 days ago
100.0
% uptime
Today
Canada Post
?
Degraded Performance
90 days ago
100.0
% uptime
Today
Australia Post
Operational
90 days ago
100.0
% uptime
Today
Royal Mail
Operational
90 days ago
100.0
% uptime
Today
Endicia
?
Operational
90 days ago
100.0
% uptime
Today
Amazon Buy Shipping API
?
Operational
90 days ago
100.0
% uptime
Today
Express 1
Operational
90 days ago
100.0
% uptime
Today
Purolator
?
Operational
90 days ago
100.0
% uptime
Today
Parcelforce Worldwide
Operational
DPD
Operational
90 days ago
99.95
% uptime
Today
Marketplaces
Operational
90 days ago
100.0
% uptime
Today
Amazon US
?
Operational
90 days ago
100.0
% uptime
Today
Shopify
?
Operational
90 days ago
100.0
% uptime
Today
BigCommerce
Operational
90 days ago
100.0
% uptime
Today
Walmart
?
Operational
90 days ago
100.0
% uptime
Today
Squarespace
?
Operational
90 days ago
100.0
% uptime
Today
TradeGecko
?
Operational
90 days ago
100.0
% uptime
Today
ChannelAdvisor
?
Operational
90 days ago
100.0
% uptime
Today
eBay
Operational
90 days ago
100.0
% uptime
Today
Integrations
Operational
90 days ago
100.0
% uptime
Today
Shipsurance
?
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Dec 2, 14:43 CST
Monitoring -
A fix has been implemented and we are monitoring the results.
Dec 2, 12:39 CST
Investigating -
ShipStation is aware of the technical issues impacting UPS From ShipStation. We are actively monitoring the status of these issues and will provide updates as they become available. Thank you for your patience!
Dec 2, 11:31 CST
Dec 1, 2024
No incidents reported.
Nov 30, 2024
No incidents reported.
Nov 29, 2024
No incidents reported.
Nov 28, 2024
No incidents reported.
Nov 27, 2024
Unresolved incident: Postal Services to Canada Suspended.
Resolved -
This incident has been resolved.
Nov 25, 14:24 CST
Monitoring -
A fix has been implemented and we are monitoring the results.
Nov 25, 11:16 CST
Identified -
ShipStation is aware of the technical issues impacting some ShipStation user's ability to login to their accounts. We are actively working to resolve this issue. We will provide updates as they become available to us. Thank you for your patience!
Nov 25, 09:47 CST
Resolved -
This incident has been resolved.
Nov 22, 15:35 CST
Monitoring -
A fix has been implemented and we are monitoring the results.
Nov 22, 14:17 CST
Investigating -
ShipStation is aware of the technical issues impacting some ShipStation user's ability to log in to their accounts. We are actively investigating and wee will provide updates as they become available to us. Thank you for your patience!
Nov 22, 13:55 CST
Resolved -
We’re pleased to inform you that this issue has been fully resolved by EVRi.
Should you continue to experience any difficulties or notice any further issues, please don't hesitate to reach out to us.
Nov 19, 05:18 CST
Update -
Evri have implemented a fix and we are monitoring the results.
Nov 19, 04:44 CST
Monitoring -
We continue to monitor the issue and are awaiting further updates from Evri
Nov 19, 04:18 CST
Update -
We are continuing to investigate this issue.
Nov 19, 03:25 CST
Investigating -
EVri IT have confirmed they are experiencing system issues preventing label creation. We will continue to monitor for updates and provide them once available.
Nov 19, 02:55 CST