All Systems Operational
Uptime over the past 90 days. View historical uptime.
ShipStation Operational
90 days ago
99.99 % uptime
Today
Order Managment API Operational
Marketplace Integrations Operational
Carrier Integrations Operational
Support Services Operational
90 days ago
100.0 % uptime
Today
Chat Support Operational
Phone Support Operational
90 days ago
100.0 % uptime
Today
Carriers Operational
90 days ago
100.0 % uptime
Today
Stamps.com Operational
90 days ago
100.0 % uptime
Today
FedEx Operational
90 days ago
100.0 % uptime
Today
UPS Operational
90 days ago
100.0 % uptime
Today
DHL Express Operational
90 days ago
100.0 % uptime
Today
DHL eCommerce ? Operational
90 days ago
100.0 % uptime
Today
Canada Post ? Operational
90 days ago
100.0 % uptime
Today
Australia Post Operational
90 days ago
100.0 % uptime
Today
Royal Mail Operational
90 days ago
100.0 % uptime
Today
Endicia ? Operational
90 days ago
100.0 % uptime
Today
Amazon Buy Shipping API ? Operational
90 days ago
100.0 % uptime
Today
Express 1 Operational
90 days ago
100.0 % uptime
Today
Purolator ? Operational
90 days ago
100.0 % uptime
Today
Marketplaces Operational
90 days ago
100.0 % uptime
Today
Amazon US ? Operational
90 days ago
100.0 % uptime
Today
Shopify ? Operational
90 days ago
100.0 % uptime
Today
BigCommerce Operational
90 days ago
100.0 % uptime
Today
Walmart ? Operational
90 days ago
100.0 % uptime
Today
Squarespace ? Operational
90 days ago
100.0 % uptime
Today
TradeGecko ? Operational
90 days ago
100.0 % uptime
Today
ChannelAdvisor ? Operational
90 days ago
100.0 % uptime
Today
eBay Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
99.99 % uptime
Today
Shipsurance ? Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Aug 8, 2022

No incidents reported today.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022
Connect & Label Generation Issues
Resolved - This incident has been resolved.
Aug 4, 10:40 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 4, 10:35 CDT
Update - We are continuing to work on a fix for this issue.
Aug 4, 10:30 CDT
Identified - The issue has been identified and a fix is being implemented.
Aug 4, 10:29 CDT
Investigating - We are currently seeing issues with Connect and label generation in ShipStation and are investigating.
Aug 4, 10:22 CDT
Aug 3, 2022

No incidents reported.

Aug 2, 2022

No incidents reported.

Aug 1, 2022

No incidents reported.

Jul 31, 2022

No incidents reported.

Jul 30, 2022

No incidents reported.

Jul 29, 2022

No incidents reported.

Jul 28, 2022
Issues Contacting Support
Resolved - This incident has been resolved.
Jul 28, 15:55 CDT
Update - We have received notice that the Zendesk platform is currently experiencing an issue that may affect our users ability to contact our Support team. We are monitoring their status page for continued updates on the issue: https://status.zendesk.com/
Jul 28, 12:57 CDT
Monitoring - We have received notice that the Zendesk platform is currently experiencing an issue that may affect our users ability to contact our Support team. We are monitoring their status page for continued updates on the issue: https://status.zendesk.com/
Jul 28, 12:57 CDT
Our customer service system is experiencing an issue.
Resolved - This incident has been resolved.
Jul 28, 10:03 CDT
Update - We are continuing to monitor for any further issues.
Jul 28, 10:02 CDT
Monitoring - We have received notice that the Zendesk platform is currently experiencing an issue that may affect our users ability to contact our Support team. We are monitoring their status page for continued updates on the issue: https://status.zendesk.com/
Jul 28, 09:40 CDT
Jul 27, 2022

No incidents reported.

Jul 26, 2022

No incidents reported.

Jul 25, 2022
Latency Issues
Resolved - This incident has been resolved.
Jul 25, 19:19 CDT
Monitoring - A fix has been released and we are currently monitoring the results.
Jul 25, 15:07 CDT
Update - We are continuing to investigate this issue.
Jul 25, 11:41 CDT
Investigating - Our team is currently investigating performance related issues within ShipStation.
Jul 25, 11:41 CDT
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