Monitoring - Effective July 1, the European Union introduced a new €3 flat-rate customs duty per HS code for items valued under €150, in addition to import VAT. Learn more here.

GlobalPost: Due to new EU regulations, Germany is no longer accepting IOSS DDU shipments valued under €150, and France will only accept them through the end of July. To avoid automatic returns, customs delays, or extra fees, we highly recommend using our DDP services including, GlobalPost Plus or GlobalPost Plus Duties & Taxes Included. See details here.

Canada Post: Effective July 3, 2026, Canada Post is temporarily suspending parcel acceptance to select European Union destinations due to new EU customs requirements for low value shipments. See details here.

Jul 08, 2026 - 09:28 CDT
ShipStation Operational
90 days ago
99.85 % uptime
Today
Order Managment API Operational
Marketplace Integrations Operational
Carrier Integrations Operational
Support Services Operational
90 days ago
100.0 % uptime
Today
Chat Support Operational
Phone Support Operational
90 days ago
100.0 % uptime
Today
Carriers Operational
90 days ago
99.98 % uptime
Today
Stamps.com Operational
90 days ago
100.0 % uptime
Today
FedEx Operational
90 days ago
100.0 % uptime
Today
UPS Operational
90 days ago
100.0 % uptime
Today
DHL Express Operational
90 days ago
100.0 % uptime
Today
DHL eCommerce Operational
90 days ago
100.0 % uptime
Today
Canada Post Operational
90 days ago
100.0 % uptime
Today
Australia Post Operational
90 days ago
99.77 % uptime
Today
Royal Mail Operational
90 days ago
100.0 % uptime
Today
Endicia Operational
90 days ago
100.0 % uptime
Today
Amazon Buy Shipping API Operational
90 days ago
100.0 % uptime
Today
Express 1 Operational
90 days ago
100.0 % uptime
Today
Purolator Operational
90 days ago
100.0 % uptime
Today
Parcelforce Worldwide Operational
DPD Operational
90 days ago
100.0 % uptime
Today
Marketplaces Operational
90 days ago
100.0 % uptime
Today
Amazon US Operational
90 days ago
100.0 % uptime
Today
Shopify Operational
90 days ago
100.0 % uptime
Today
BigCommerce Operational
90 days ago
100.0 % uptime
Today
Walmart Operational
90 days ago
100.0 % uptime
Today
Squarespace Operational
90 days ago
100.0 % uptime
Today
TradeGecko Operational
90 days ago
100.0 % uptime
Today
ChannelAdvisor Operational
90 days ago
100.0 % uptime
Today
eBay Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Shipsurance Operational
90 days ago
100.0 % uptime
Today
ShipStation Companion API Operational
90 days ago
100.0 % uptime
Today
Companion API V1 Operational
90 days ago
100.0 % uptime
Today
Companion API V2 Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Team Global Express Maintenance Jul 31, 2026 09:00-15:00 CDT

Update - We will be undergoing scheduled maintenance during this time.
Jul 29, 2026 - 01:29 CDT
Update - We will be undergoing scheduled maintenance during this time.
Jul 31, 2026 - 07:00 CDT
Scheduled - We received the information from the carrier Team Global Express about the maintenance of their API:
Dear Valued Customers & Partners,
To enhance your experience through upcoming platform upgrades, Team Global Express will be conducting planned system maintenance. This will require a temporary outage of the MyTeamGE Portal and API services.
During this window, access to the platform and services will be unavailable. We recommend completing any urgent tasks prior to the start of the maintenance window.
Planned Outage Schedule:
· Start: 10:00 pm AEST, Friday, 31st July 2026
· End: 4:00 am AEST, Saturday, 1st August 2026
During this window, the following services will be temporarily unavailable:
· MyTeamGE Website
· MyTeamGE API Services
· MyTeamGE Auto Importing

Please note that while every effort will be made to restore services within the scheduled window, the completion time may be extended if additional time is required during the upgrade.
We appreciate your patience and understanding as we implement these important improvements.
Should you have any questions or require assistance, please do not hesitate to contact our support team at etrade@teamglobalexp.com
Kind Regards
Customer Integration Team
Team Global Express

Jul 31, 2026 - 07:00 CDT

Jul 30, 2026

No incidents reported today.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

No incidents reported.

Jul 22, 2026

No incidents reported.

Jul 21, 2026

Completed - The scheduled maintenance has been completed.
Jul 21, 16:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 14:00 CDT
Scheduled - Royal Mail module performance can decrease during the maintenance window.

Message from the provider:

We wanted to let you know that we’ll be rolling out new features and system improvements on Tuesday, 21st July 2026.
As part of our standard deployment process, updates are designed to be seamless, with no downtime expected for users.

Deployment window
Start: 21 July 2026 – 20:00 (BST)
End: 21 July 2026 – 22:00 (BST)

During this time, you may notice brief and minimal increases in response times as the update is applied, but there should be no interruption to your use of the platform.

Jul 15, 08:44 CDT

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.