Inaccurate Cubic Rates Issue
Investigating - We are aware of reports of inaccurate rates for some USPS mailing services through ShipStation. Our engineering team is actively investigating, and we will post another update as soon as more information is available.
Sep 21, 2026 - 15:46 CDT
Uptime over the past 90 days. View historical uptime.
ShipStation Operational
Order Managment API Operational
Marketplace Integrations Operational
Carrier Integrations Operational
Support Services Operational
Chat Support Operational
Phone Support Operational
Carriers Degraded Performance
Stamps.com Degraded Performance
FedEx Operational
UPS Operational
DHL Express Operational
DHL eCommerce Operational
Canada Post Operational
Australia Post Operational
Royal Mail Operational
Endicia Operational
Amazon Buy Shipping API Operational
Express 1 Operational
Purolator Operational
Parcelforce Worldwide Operational
DPD Operational
Marketplaces Operational
Amazon US Operational
Shopify Operational
BigCommerce Operational
Walmart Operational
Squarespace Operational
TradeGecko Operational
ChannelAdvisor Operational
eBay Operational
Integrations Operational
Shipsurance Operational
ShipStation Companion API Operational
Companion API V1 Operational
Companion API V2 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 21, 2026

Unresolved incident: Inaccurate Cubic Rates Issue.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

9/17/26 ShipStation Connect degraded performance
Resolved - This incident has been resolved.
Sep 17, 16:04 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 17, 15:06 CDT
Investigating - We are currently investigating reports regarding ShipStation Connect disconnecting and reconnecting.
Sep 17, 12:08 CDT

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

Unable to generate and print Packing Slips & Batch labels
Resolved - This incident has been resolved.
Sep 14, 08:22 CDT
Investigating - We are currently investigating this issue.
Sep 14, 02:53 CDT

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

DPD Local & DX - 'The carrier is currently unavailable, wait and try again.'
Resolved - This incident has been resolved.
Sep 11, 10:03 CDT
Update - We are continuing to investigate this issue.
Sep 11, 06:38 CDT
Investigating - We are currently investigating this issue.
Sep 11, 03:51 CDT

Sep 10, 2026

APC Overnight - "Collection Address Requires Phone Number"
Resolved - This incident has been resolved.
Sep 10, 05:54 CDT
Investigating - APC have informed us of a known issue regarding error "Please enter a phone number: Collection PhoneNumber"

We are currently investigating this in further detail.
Sep 10, 05:06 CDT

Sep 9, 2026

Sapient Maintenance Activity
Completed - The scheduled maintenance has been completed.
Sep 9, 23:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 20:00 CDT
Scheduled - Carrier will be undergoing scheduled maintenance during this time
Sep 8, 06:34 CDT

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

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