EU De Minimis Removal Disruptions
Monitoring - Effective July 1, the European Union introduced a new €3 flat-rate customs duty per HS code for items valued under €150, in addition to import VAT. Learn more here.

GlobalPost: Due to new EU regulations, Germany is no longer accepting IOSS DDU shipments valued under €150, and France will only accept them through the end of July. To avoid automatic returns, customs delays, or extra fees, we highly recommend using our DDP services including, GlobalPost Plus or GlobalPost Plus Duties & Taxes Included. See details here.

Canada Post: Effective July 3, 2026, Canada Post is temporarily suspending parcel acceptance to select European Union destinations due to new EU customs requirements for low value shipments. See details here.
Jul 08, 2026 - 09:28 CDT
Uptime over the past 90 days. View historical uptime.
ShipStation Operational
90 days ago
99.85 % uptime
Today
Order Managment API Operational
Marketplace Integrations Operational
Carrier Integrations Operational
Support Services Operational
90 days ago
100.0 % uptime
Today
Chat Support Operational
Phone Support Operational
90 days ago
100.0 % uptime
Today
Carriers Operational
90 days ago
99.98 % uptime
Today
Stamps.com Operational
90 days ago
100.0 % uptime
Today
FedEx Operational
90 days ago
100.0 % uptime
Today
UPS Operational
90 days ago
100.0 % uptime
Today
DHL Express Operational
90 days ago
100.0 % uptime
Today
DHL eCommerce Operational
90 days ago
100.0 % uptime
Today
Canada Post Operational
90 days ago
100.0 % uptime
Today
Australia Post Operational
90 days ago
99.77 % uptime
Today
Royal Mail Operational
90 days ago
100.0 % uptime
Today
Endicia Operational
90 days ago
100.0 % uptime
Today
Amazon Buy Shipping API Operational
90 days ago
100.0 % uptime
Today
Express 1 Operational
90 days ago
100.0 % uptime
Today
Purolator Operational
90 days ago
100.0 % uptime
Today
Parcelforce Worldwide Operational
DPD Operational
90 days ago
100.0 % uptime
Today
Marketplaces Operational
90 days ago
100.0 % uptime
Today
Amazon US Operational
90 days ago
100.0 % uptime
Today
Shopify Operational
90 days ago
100.0 % uptime
Today
BigCommerce Operational
90 days ago
100.0 % uptime
Today
Walmart Operational
90 days ago
100.0 % uptime
Today
Squarespace Operational
90 days ago
100.0 % uptime
Today
TradeGecko Operational
90 days ago
100.0 % uptime
Today
ChannelAdvisor Operational
90 days ago
100.0 % uptime
Today
eBay Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Shipsurance Operational
90 days ago
100.0 % uptime
Today
ShipStation Companion API Operational
90 days ago
100.0 % uptime
Today
Companion API V1 Operational
90 days ago
100.0 % uptime
Today
Companion API V2 Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 8, 2026

No incidents reported today.

Aug 7, 2026

Carrier Issues
Resolved - Thank you for your patience while our integrators worked to resolve your issues.
Please refresh your browser to reflect the changes made.

Thank you for your patience and understanding.
Aug 7, 14:54 CDT
Investigating - ShipStation is currently experiencing performance issues due to an ongoing Canada Post outage. We are actively monitoring their status and its impact on our platform. We will provide updates as they become available. Thank you for your patience.

You can follow the Canada Post status page here: Visit the Canada Post Status Page
Aug 7, 10:42 CDT

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

Team Global Express Maintenance
Completed - The scheduled maintenance has been completed.
Jul 31, 15:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 09:00 CDT
Update - We will be undergoing scheduled maintenance during this time.
Jul 29, 01:29 CDT
Update - We will be undergoing scheduled maintenance during this time.
Jul 31, 07:00 CDT
Scheduled - We received the information from the carrier Team Global Express about the maintenance of their API:
Dear Valued Customers & Partners,
To enhance your experience through upcoming platform upgrades, Team Global Express will be conducting planned system maintenance. This will require a temporary outage of the MyTeamGE Portal and API services.
During this window, access to the platform and services will be unavailable. We recommend completing any urgent tasks prior to the start of the maintenance window.
Planned Outage Schedule:
· Start: 10:00 pm AEST, Friday, 31st July 2026
· End: 4:00 am AEST, Saturday, 1st August 2026
During this window, the following services will be temporarily unavailable:
· MyTeamGE Website
· MyTeamGE API Services
· MyTeamGE Auto Importing

Please note that while every effort will be made to restore services within the scheduled window, the completion time may be extended if additional time is required during the upgrade.
We appreciate your patience and understanding as we implement these important improvements.
Should you have any questions or require assistance, please do not hesitate to contact our support team at etrade@teamglobalexp.com
Kind Regards
Customer Integration Team
Team Global Express
Jul 31, 07:00 CDT

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage