Document Generation Performance Issues
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 11, 11:52 CST
Identified - The issue has been identified and a fix is being implemented.
Nov 11, 11:02 CST
Investigating - We are currently investigating issues that are causing documents such as packing slips and pick lists to not generate. We will update this as we have more information on the situation.
Nov 11, 10:33 CST
Uptime over the past 90 days. View historical uptime.
ShipStation Operational
Order Managment API Operational
Marketplace Integrations Operational
Carrier Integrations Operational
Support Services Operational
Chat Support Operational
Carriers Operational
90 days ago
99.99 % uptime
Today
Stamps.com Operational
90 days ago
100.0 % uptime
Today
FedEx Operational
90 days ago
100.0 % uptime
Today
UPS Operational
90 days ago
100.0 % uptime
Today
DHL Express Operational
90 days ago
99.97 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Past Incidents
Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019

No incidents reported.

Nov 6, 2019

No incidents reported.

Nov 5, 2019
DHL Express label creation and rate issues
Resolved - This incident has been resolved.
Nov 5, 17:45 CST
Monitoring - We have seen the DHL services returning to normal functionality. We are continuing to monitor this to confirm the resolution of this incident.
Nov 5, 16:56 CST
Identified - DHL Express has confirmed that they are aware of the issue and are working to address the underlying causes. We will update this once we have more information.
Nov 5, 15:26 CST
Investigating - We are currently investigating an issue where users are unable to create labels or get rates for DHL Express shipments.
Nov 5, 13:30 CST
Nov 4, 2019

No incidents reported.

Nov 3, 2019

No incidents reported.

Nov 2, 2019

No incidents reported.

Nov 1, 2019

No incidents reported.

Oct 31, 2019

No incidents reported.

Oct 30, 2019

No incidents reported.

Oct 29, 2019

No incidents reported.

Oct 28, 2019

No incidents reported.

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