All Systems Operational
Uptime over the past 90 days. View historical uptime.
ShipStation Operational
Order Managment API Operational
Marketplace Integrations Operational
Carrier Integrations Operational
Support Services Operational
Chat Support Operational
Carriers Operational
90 days ago
99.96 % uptime
Today
Stamps.com Operational
90 days ago
100.0 % uptime
Today
FedEx Operational
90 days ago
100.0 % uptime
Today
UPS Operational
90 days ago
100.0 % uptime
Today
DHL Express Operational
90 days ago
100.0 % uptime
Today
DHL eCommerce ? Operational
90 days ago
100.0 % uptime
Today
Canada Post ? Operational
90 days ago
100.0 % uptime
Today
Australia Post Operational
90 days ago
100.0 % uptime
Today
Royal Mail Operational
90 days ago
100.0 % uptime
Today
Endicia ? Operational
90 days ago
100.0 % uptime
Today
Amazon Buy Shipping API ? Operational
90 days ago
99.72 % uptime
Today
Express 1 Operational
90 days ago
99.87 % uptime
Today
Marketplaces Operational
90 days ago
99.8 % uptime
Today
Amazon US ? Operational
90 days ago
100.0 % uptime
Today
Shopify ? Operational
90 days ago
100.0 % uptime
Today
BigCommerce Operational
90 days ago
100.0 % uptime
Today
Walmart ? Operational
90 days ago
99.97 % uptime
Today
Squarespace ? Operational
90 days ago
100.0 % uptime
Today
TradeGecko ? Operational
90 days ago
98.83 % uptime
Today
Integrations Operational
90 days ago
99.42 % uptime
Today
Shipsurance ? Operational
90 days ago
99.42 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Past Incidents
Feb 25, 2020

No incidents reported today.

Feb 24, 2020

No incidents reported.

Feb 23, 2020

No incidents reported.

Feb 22, 2020

No incidents reported.

Feb 21, 2020

No incidents reported.

Feb 20, 2020
Express 1 rating and label creation issues.
Resolved - The issue has been resolved. Labels and rates are returning successfully though Express 1.
Feb 20, 22:07 CST
Investigating - We are currently investigating an issue where users are unable to get rates or create labels through the Express 1 service.
Feb 20, 19:19 CST
Feb 19, 2020

No incidents reported.

Feb 18, 2020
Orders Grid displaying "No data in the grid"
Resolved - This issue has now been resolved. If you continue to experience this issue, please reach out to our support team.
Feb 18, 15:56 CST
Monitoring - We identified the cause of the issue and have made the necessary adjustments to prevent this from occurring again. We are monitoring the situation currently.
Feb 18, 15:27 CST
Investigating - We are continuing to investigate the issue as the previous solution did not appear to resolve the issue for all affected users.
Feb 18, 14:35 CST
Monitoring - We have implemented a fix that should resolve this issue. If you are still seeing this message, or the orders are not populating, we recommend that you log out and log back in again. If the issue continues to persist, please reach out to our support team.
Feb 18, 14:06 CST
Investigating - We are currently investigating an issue where some users are seeing a message, "No data in the grid" when attempting to view orders by store. As we have more information on this, we will update this page.
Feb 18, 13:32 CST
Feb 17, 2020

No incidents reported.

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020
Shipsurance - increased error rates
Resolved - We temporarily disabled the shipsurance integration while we worked with Shipsurance to correct the issue leading to the increased error rates.
Feb 14, 01:00 CST
Feb 13, 2020

No incidents reported.

Feb 12, 2020

No incidents reported.

Feb 11, 2020
Stamps.com Postage Purchase Outage
Resolved - Stamps.com identified and resolved an incident which resulted in users not being able to add funds or make postage purchases for Stamps.com accounts.
Feb 11, 13:30 CST
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