USPS Label and Packing Slip Updates
Monitoring - If your USPS labels or packing slips look different, that’s expected. We’re updating how we connect to USPS. Your labels are still valid, and no action is needed to continue printing.
Nov 12, 2026 - 09:50 CST
Important Change: DDU Shipments to Germany No Longer Accepted
Investigating - Effective October 23, 2026, German customs authorities no longer accept DDU (Delivered Duty Unpaid) imports. GlobalPost and GAP DDU services can no longer be used for shipments to Germany, and labels created with these services will return an error. GlobalPost Plus and GlobalPost Plus (Duties and Taxes included) remain available for Germany.
Oct 27, 2026 - 16:57 CDT
Uptime over the past 90 days. View historical uptime.
ShipStation Operational
Order Managment API Operational
Marketplace Integrations Operational
Carrier Integrations Operational
Support Services Operational
Chat Support Operational
Phone Support Operational
Carriers Operational
Stamps.com Operational
FedEx Operational
UPS Operational
DHL Express Operational
DHL eCommerce Operational
Canada Post Operational
Australia Post Operational
Royal Mail Operational
Endicia Operational
Amazon Buy Shipping API Operational
Express 1 Operational
Purolator Operational
Parcelforce Worldwide Operational
DPD Operational
Evri Operational
Marketplaces Operational
Amazon US Operational
Shopify Operational
BigCommerce Operational
Walmart Operational
Squarespace Operational
TradeGecko Operational
ChannelAdvisor Operational
eBay Operational
Integrations Operational
Shipsurance Operational
ShipStation Companion API Operational
Companion API V1 Operational
Companion API V2 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 12, 2026

Intermittent slowness
Resolved - This incident has been resolved.
Nov 12, 11:22 CST
Identified - We are aware of intermittent slowness causing login issues, and we are working on a fix.
Nov 12, 11:04 CST

Nov 11, 2026

Postage Funding Issues
Resolved - This incident has been resolved.
Nov 11, 17:48 CST
Monitoring - Thank you for your patience while ShipStation Engineers worked to resolve the funding errors recently seen.
Please refresh your browser in order to reflect the changes made.

Thank you for your patience and understanding.
Nov 11, 17:27 CST
Investigating - ShipStation Engineers are aware of an issue with adding funds for postage. We are actively working to resolve this issue and will provide updates as they become available to us.
Thank you for your patience!
Nov 11, 15:22 CST

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

Evri - Shipping to EU not allowed via v4 or below - please update to v5 endpoint.
Resolved - This incident has been resolved.
Oct 30, 05:09 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 29, 10:05 CDT
Investigating - We are currently investigating this issue.
Oct 29, 04:00 CDT

Oct 29, 2026

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