Login and load time issues

Incident Report for ShipStation

Resolved

This has been resolved
Posted Mar 13, 2019 - 15:02 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 13, 2019 - 14:24 CDT

Identified

We have identified the issue and are implementing a solution.
Posted Mar 13, 2019 - 14:15 CDT

Investigating

We are currently investigating an issue preventing some users from logging into/using ShipStation.
Posted Mar 13, 2019 - 13:30 CDT
This incident affected: ShipStation.