Performance Issues

Incident Report for ShipStation

Resolved

Thank you for your patience! This issue has been resolved. Please reach out to our support team if you continue to see an issue.

Posted May 12, 2023 - 12:27 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 12, 2023 - 12:13 CDT

Investigating

ShipStation is currently experiencing performance-related issues that may be causing slowness and issues creating labels for merchants. We are aware of the impact this has on you, and we are working to identify the issue! We will provide frequent updates on our progress. Thank you for your continued patience, and check back soon!

Posted May 12, 2023 - 12:10 CDT

This incident affected: ShipStation.