Amazon Buy Shipping - Unable to obtain rates or create labels.

Incident Report for ShipStation

Resolved

Amazon was able to resolve the issue and the error rate has subsided.

Amazon has more information regarding the issue here:
http://status.mws.amazon.com/

Posted Jan 27, 2020 - 13:56 CST

Investigating

We are currently investigating an issue where in Amazon Buy Shipping services are returning an Internal Error. We will update this page as the situation warrants.

Posted Jan 27, 2020 - 12:31 CST

This incident affected: Carriers (Amazon Buy Shipping API).