Label creation issues with UPS By ShipStation

Incident Report for ShipStation

Resolved

Thank you for your patience throughout this issue. Our engineers have resolved the UPS errors when creating labels! Please contact our support team if you are still experiencing related issues.
Posted Feb 28, 2023 - 14:43 CST

Update

Thank you for your patience, we are continuing to investigate the issue. We will provide an update once we have one!
Posted Feb 28, 2023 - 14:31 CST

Investigating

ShipStation is currently experiencing performance-related issues with UPS By Shipstation services when creating labels. We are aware of the impact this has on you, and we are working to identify the issue! We will provide frequent updates on our progress. Thank you for your continued patience, and check back soon!
Posted Feb 28, 2023 - 14:00 CST
This incident affected: Carrier Integrations.