Label Creation Increased Response Times

Incident Report for ShipStation

Resolved

This incident has been resolved.

Posted Jul 22, 2019 - 11:43 CDT

Monitoring

We have identified the potential cause for the delay in label generation and have taken action to correct it. We are monitoring this currently to make sure the issue does not reoccur.

Posted Jul 22, 2019 - 11:24 CDT

Investigating

We are currently investigating the issue causing longer than expected times to generate shipping labels.

Posted Jul 22, 2019 - 10:53 CDT

This incident affected: ShipStation.