Slowness / unresponsiveness in the User Interface - 10/14/2021

Incident Report for ShipStation

Resolved

This incident has been resolved.
Posted Oct 14, 2021 - 19:01 CDT

Update

We are continuing to investigate this issue.
Posted Oct 14, 2021 - 18:57 CDT

Update

We have identified the root cause of the issue and rolled back the changes that caused it. This issue should now be resolved.
Posted Oct 14, 2021 - 18:55 CDT

Investigating

We are receiving reports that some users are experiencing unresponsive and / or slowness while navigating the ShipStation interface. We are currently investigating this issue.
Posted Oct 14, 2021 - 18:39 CDT
This incident affected: ShipStation.
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