Intermittent error on International label creation

Incident Report for ShipStation

Resolved

This incident has been resolved.
Posted Feb 08, 2023 - 08:55 CST

Investigating

We have received several reports of an error being returned when attempting to create an international labels. The error message in question is: "Object reference not set to an instance of an object"

Our team is currently investigating this issue.
Posted Feb 08, 2023 - 03:22 CST
This incident affected: Order Managment API.
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