Canadian Disruption Updates

Incident Report for ShipStation

Monitoring

Canada Post is currently reviewing the union’s response and will be seeking further clarification as needed. Further meetings are scheduled to resume discussions. Learn more.

Global Carrier Update

Effective Sunday, May 18, 2025, UPS will implement a Surge Fee for Air and Ground for UPS shipments as follows: UPS Standard® to Canada: $0.49 USD /pkg, All Other Services to Canada: $0.49 USD/per pound, Canada Origin Domestic: $2.00/pkg CAD, and Canada Export: No Fee.

If a Canada Post labour disruption does occur, the UPS Service Guarantee will be suspended for all services in Canada, and Same Day On-Call Pickup service for UPS Standard® will be suspended. Same Day On-Call Pickup will be available for all other services as well as for next or future-day requests.

Posted May 15, 2025 - 18:00 CDT

This incident affects: Carriers (UPS).