Stamps.com - Unable to Get Rate or Create Label

Incident Report for ShipStation

Resolved

This incident has been resolved.

Posted Aug 26, 2019 - 15:30 CDT

Monitoring

The issue has subsided, and we are continuing to monitor performance

Posted Aug 26, 2019 - 14:42 CDT

Investigating

We are investigating an issue wherein the Stamps.com postage provider is experiencing high response times on Getting Rates and Creating Labels. Will update as the situation warrants.

Posted Aug 26, 2019 - 13:52 CDT

This incident affected: Carrier Integrations.