Account Login Issues

Incident Report for ShipStation

Resolved

This incident has been resolved.

Posted Nov 02, 2020 - 13:59 CST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 02, 2020 - 13:48 CST

Investigating

We are currently investigating a performance issue that is causing problems at login for some accounts. We will provide updates as they become available and apologize for any inconvenience.

Posted Nov 02, 2020 - 13:30 CST

This incident affected: ShipStation.