Account Login Issues

Incident Report for ShipStation

Resolved

This incident has been resolved.

Posted Jul 27, 2020 - 15:21 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 27, 2020 - 14:46 CDT

Investigating

We are currently investigating an AWS server issue that is causing problems at login for some accounts. We will provide updates as they become available and apologize for any inconvenience.

Posted Jul 27, 2020 - 13:24 CDT