Australia Post My Post Business Outage

Incident Report for ShipStation

Resolved

Australia Post MyPost Business payment team has identified and resolved the issue.

Posted Nov 15, 2022 - 22:47 CST

Update

We are continuing to work on a fix for this issue.

Posted Nov 15, 2022 - 20:59 CST

Identified

Currently Australia Post My Post Business is having an outage with respect to merchants unable to pay for the order using the STORED_PAYMENT payment method. The Australia Post Payment Gateway team is aware of the issue with processing payments and is investigating the root cause.

Posted Nov 15, 2022 - 20:57 CST

This incident affected: Carriers (Australia Post).