Phone Support Outage

Incident Report for ShipStation

Resolved

This incident has been resolved.

Posted Mar 22, 2022 - 12:17 CDT

Update

We are continuing to monitor for any further issues.

Posted Mar 22, 2022 - 11:41 CDT

Monitoring

We are currently monitoring a 3rd party outage preventing Support from receiving and making outbound calls.

The chat option is still available to contact us if immediate assistance is needed.

Thank you for your patience.

Posted Mar 22, 2022 - 11:39 CDT

This incident affected: Support Services (Phone Support).