High response times for some users

Incident Report for ShipStation

Resolved

This incident has been resolved.

Posted Oct 21, 2019 - 16:37 CDT

Monitoring

We identified the issue impacting response times for certain users. We are continuing to monitor the situation to confirm the situation has been resolved.

Posted Oct 21, 2019 - 16:09 CDT

Investigating

We are currently investigating reports of some users having high response times while navigating within the application and performing certain functions.

Posted Oct 21, 2019 - 13:30 CDT

This incident affected: ShipStation.