eBay import

Incident Report for ShipStation

Resolved

This incident has been resolved.

Posted Apr 24, 2023 - 12:30 CDT

Update

We are continuing to investigate this issue. Thank you for your patience.

Posted Apr 24, 2023 - 12:15 CDT

Investigating

We are currently investigating an issue with importing eBay orders. For now, merchants can get these orders imported by reaching out to our Support team. Steps for contacting them are located here: https://help.shipstation.com/hc/en-us/articles/360025853032-Contact-ShipStation-Support

This is a top priority for our Development and Engineering teams. As soon as we have further information, we will let you know here.

Posted Apr 24, 2023 - 09:04 CDT

This incident affected: Marketplaces (eBay).