Carrier Issues - UPS OAUTH

Incident Report for ShipStation

Resolved

This incident has been resolved.

Posted Oct 04, 2024 - 16:04 CDT

Investigating

We are aware of the issues impacting UPS due to OAuth which results in the following error message
Access keys are no longer available. Please reconnect Deactivated [XXXXXXXX] account number using OAuth.

Please Reauthorize this account utilizing the following steps: https://help.shipstation.com/hc/en-us/articles/27547374487323-How-to-Reauthorize-Your-UPS-Account

You can reach out to our Support team if you are still experiencing issues. Happy shipping!

Posted Oct 01, 2024 - 16:12 CDT

This incident affected: Carriers (UPS).