Performance issues: Document Generation

Incident Report for ShipStation

Resolved

This incident has been resolved.

Posted Jun 05, 2023 - 13:46 CDT

Monitoring

Thank you for your patience with us as we work to resolve this issue. Our engineers are still working on this, and we will update you as more information becomes available.

Posted Jun 05, 2023 - 12:25 CDT

Investigating

ShipStation is currently experiencing performance-related issues that may be causing issues with document generation (labels/packing slips/picklists). We are aware of the impact this has on you, and we are working to identify the issue! We will provide frequent updates on our progress. Thank you for your continued patience, and check back soon!

Posted Jun 05, 2023 - 11:42 CDT

This incident affected: ShipStation.