Our customer service system is experiencing an issue.

Incident Report for ShipStation

Resolved

This incident has been resolved.

Posted Jul 28, 2022 - 10:03 CDT

Update

We are continuing to monitor for any further issues.

Posted Jul 28, 2022 - 10:02 CDT

Monitoring

We have received notice that the Zendesk platform is currently experiencing an issue that may affect our users ability to contact our Support team. We are monitoring their status page for continued updates on the issue: https://status.zendesk.com/

Posted Jul 28, 2022 - 09:40 CDT

This incident affected: Support Services (Chat Support, Phone Support).