Evri Wallet - Label Creation issue

Incident Report for ShipStation

Resolved

This incident has been resolved.
Posted May 09, 2023 - 05:39 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 09, 2023 - 05:27 CDT

Identified

The issue has been identified and a fix is being implemented.
Posted May 09, 2023 - 04:50 CDT

Investigating

We are currently investigating reports of some users being unable to create labels using Evri in the Wallet.
Posted May 09, 2023 - 03:58 CDT
This incident affected: Carrier Integrations.