Monitoring - An aircraft accident has taken place at Worldport, UPS’s main hub in the United States. As a result, UPS is making the following operational adjustments for Air shipments scheduled for delivery on November 6, 2025:
The money-back guarantee (also known as the UPS® Service Guarantee) is suspended for all packages either shipped from or delivered to the United States until further notice.
Delivery commitment times for:
- UPS Next Day Air® Early and UPS Worldwide Express Plus® services to the U.S will be extended by 90 minutes.
- UPS Next Day Air®, UPS 2nd Day Air A.M.®, and UPS Worldwide Express® services to commercial and residential locations in the U.S., and all other time-definite Air and International Air services will be extended to end-of-day (11:59 p.m. on the guaranteed day of delivery).
Contingency plans are in place to help ensure that shipments arrive at their final destinations as quickly as conditions permit.
Nov 07, 2025 - 16:12 CST
The money-back guarantee (also known as the UPS® Service Guarantee) is suspended for all packages either shipped from or delivered to the United States until further notice.
Delivery commitment times for:
- UPS Next Day Air® Early and UPS Worldwide Express Plus® services to the U.S will be extended by 90 minutes.
- UPS Next Day Air®, UPS 2nd Day Air A.M.®, and UPS Worldwide Express® services to commercial and residential locations in the U.S., and all other time-definite Air and International Air services will be extended to end-of-day (11:59 p.m. on the guaranteed day of delivery).
Contingency plans are in place to help ensure that shipments arrive at their final destinations as quickly as conditions permit.
Nov 07, 2025 - 16:12 CST
Monitoring - Canadian Carriers
Canada Post: Effective October 11, 2025, Canada Post and the CUPW moved from a full, national strike to rotating strikes. Postal services will start resuming next week, but delays should still be expected due to uncertainty and instability.
Canada Post will first process mail and parcels already in the network. New commercial volumes won’t be accepted until Wednesday, October 15, and on-time delivery guarantees and date-specific Neighbourhood Mail remain suspended. Read more.
UPS: Effective September 28, 2025, and until further notice, UPS will implement a $0.75 CAD Surge Fee on all Air and Ground shipments within Canada on ShipStation.
Purolator: Effective September 30, 2025, Purolator has implemented a temporary $15.00 surcharge that affects shipments to select rural postal codes, including across Atlantic Canada, Quebec outside of Montréal/Québec City, Northern Ontario, and rural parts of the Prairies and BC. Purolator apologizes for the inconvenience.
Global Carriers
GlobalPost: Effective October 27, 2025, GlobalPost will reinstate normal routing for all services, including for the Global Advantage Program (GAP). The Canada DDP feature will also be reinstated for use. Learn more.
Royal Mail:Effective 29th September 2025, Royal Mail services to Canada will be suspended and will hold items destined for Canada until the CUPW national disruption is over.
USPS: USPS will continue to pick up, accept, and transport mail and packages to Canada, while monitoring the situation closely. Effective October 3, 2025, the USPS will continue to accept but will temporarily suspend the guarantee on PMEI destined for Canada. Learn more.
Oct 24, 2025 - 08:30 CDT
Canada Post: Effective October 11, 2025, Canada Post and the CUPW moved from a full, national strike to rotating strikes. Postal services will start resuming next week, but delays should still be expected due to uncertainty and instability.
Canada Post will first process mail and parcels already in the network. New commercial volumes won’t be accepted until Wednesday, October 15, and on-time delivery guarantees and date-specific Neighbourhood Mail remain suspended. Read more.
UPS: Effective September 28, 2025, and until further notice, UPS will implement a $0.75 CAD Surge Fee on all Air and Ground shipments within Canada on ShipStation.
Purolator: Effective September 30, 2025, Purolator has implemented a temporary $15.00 surcharge that affects shipments to select rural postal codes, including across Atlantic Canada, Quebec outside of Montréal/Québec City, Northern Ontario, and rural parts of the Prairies and BC. Purolator apologizes for the inconvenience.
Global Carriers
GlobalPost: Effective October 27, 2025, GlobalPost will reinstate normal routing for all services, including for the Global Advantage Program (GAP). The Canada DDP feature will also be reinstated for use. Learn more.
Royal Mail:Effective 29th September 2025, Royal Mail services to Canada will be suspended and will hold items destined for Canada until the CUPW national disruption is over.
USPS: USPS will continue to pick up, accept, and transport mail and packages to Canada, while monitoring the situation closely. Effective October 3, 2025, the USPS will continue to accept but will temporarily suspend the guarantee on PMEI destined for Canada. Learn more.
Oct 24, 2025 - 08:30 CDT
Monitoring - To comply with new customs regulations, carriers, including USPS and others, are now requiring six-digit Harmonized System (HS) codes on all international commercial shipments.
Effective September 1, 2025, shipments without these codes may be delayed or rejected by customs authorities.
Aug 25, 2025 - 16:48 CDT
Effective September 1, 2025, shipments without these codes may be delayed or rejected by customs authorities.
Aug 25, 2025 - 16:48 CDT
Update - Australia Post has advised that they plan to resume postal services to the United States (US) and its overseas territories on or before, Thursday 25 September 2025.
They have also advised that you will need to have a Zonos account connected to your Australia Post account to ship to the US. To read more about this and the requirements, please refer to Australia Post's website here: https://auspost.com.au/disruptions-and-updates/international-service-updates/us-tariffs
Sep 08, 2025 - 18:51 CDT
They have also advised that you will need to have a Zonos account connected to your Australia Post account to ship to the US. To read more about this and the requirements, please refer to Australia Post's website here: https://auspost.com.au/disruptions-and-updates/international-service-updates/us-tariffs
Sep 08, 2025 - 18:51 CDT
Update - You are now required to provide Manufacturer Identification (MID) codes on your customs forms, as U.S. customs will be checking all shipments valued under $800.
Australia Post has advised that international US and Puerto Rico shipments originating in Australia are partially suspended effective August 26th.
Please see here for more information around specific restrictions: https://auspost.com.au/disruptions-and-updates/international-service-updates
Aug 25, 2025 - 18:34 CDT
Australia Post has advised that international US and Puerto Rico shipments originating in Australia are partially suspended effective August 26th.
Please see here for more information around specific restrictions: https://auspost.com.au/disruptions-and-updates/international-service-updates
Aug 25, 2025 - 18:34 CDT
Monitoring - Effective 21st of August, all US-bound shipments from Australia will be paused due to uncertainty around the new tariffs. The Sendle team is working on releasing a Delivered Duty Paid (DDP) service, and we will provide an update once this is available.
You can also follow along for updates on the Sendle website: https://try.sendle.com/en-au/delivery-disruptions.
Aug 20, 2025 - 18:40 CDT
You can also follow along for updates on the Sendle website: https://try.sendle.com/en-au/delivery-disruptions.
Aug 20, 2025 - 18:40 CDT
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